Charming Properties

Privacy Policy

Data collected, purposes, cookies and GDPR rights on the Charming Properties portal.

Last updated: 20/07/2026

Propriétés De Charme reserves the right to update this policy to remain compliant with legislative, regulatory, or technological developments. Any changes will be indicated by the update date above.

1 Data Controller

EI Synergie Conseil, operating the website www.proprietesdecharme.com — RCS 448288498, Siret 44828849800018, VAT No. FR82448288498, registered office 20 rue Quinquet, 02200 Soissons. Data controller: Mr. Jérôme Drouet, who can be contacted by email at the address indicated in the Legal Notice.

2 Categories of people concerned and data collected

The Site collects data according to the nature of your relationship with Propriétés De Charme:

Site visitors — browsing data collected generally when visiting the site (see article 4, Cookies).

Private owners submitting a property for publication — identification and contact details (title, name, address, telephone, email), details of the property (characteristics, photographs, mandatory diagnostics where applicable), and where applicable, according to their choice, contact details to be included in the published advertisement.

Real estate professionals (agencies, agents, notaries) — professional identification data (company name, SIRET, professional card number), contact details of the authorized signatory, as well as data transmitted via the gateway of their real estate management software for the purpose of disseminating advertisements.

Third-party advertisers (advertising inserts, institutional communication) — identification data of the advertising company and its commercial contact, solely for the purpose of managing the advertising service subscribed to.

Internet users using the site's forms — request for an estimate, to be put in contact with an advertiser, request for contact: name, email, telephone, and content of the message.

3 Purposes and legal basis
PurposeLegal basis
Provision of requested services (advertisement posting, matching, valuation)Contractual or pre-contractual performance
Advertiser account management and invoicingContractual performance / legal obligation (accounting)
Management of advertising inserts and institutional communicationContractual execution
Responding to requests via the website formsLegitimate interest in responding to requests
Website audience measurement and improvementLegitimate interest or consent, depending on the tool used
4 Cookies and trackers

The Site may use cookies and trackers for technical operation, audience measurement, and, where applicable, personalization. On your first visit, a mechanism allows you to accept or refuse the placement of these cookies, with the exception of cookies strictly necessary for the Site's operation. You can change your choice or configure your browser to manage cookies at any time.

5 Data recipients

The data is intended for Propriétés De Charme and, depending on the purpose of your request, for one or more of its advertising partners (real estate professionals), the Site's technical service providers (hosting, maintenance), and, where applicable, the software tools used for managing listings and customer relations. No data is sold to third parties.

6 Accommodation and security

The site is hosted by NOVA AZUR Technology on a server located in Data Center Park Helsinki, Finland. The site implements appropriate security measures to protect data against unauthorized access, loss, or disclosure.

7 Transfers outside the European Union

Since the data is hosted in Finland, within the European Union, there is no transfer of data outside the EU related to the website hosting. If any of the third-party tools used by the website were to involve a transfer outside the EU, this would be governed by the appropriate safeguards provided for by the GDPR.

8 Shelf life

Data is kept for the period strictly necessary for the purposes for which it was collected, and within the limits of applicable legal limitation periods (particularly in accounting and contractual matters).

9 Your rights

You have the right to access, rectify, erase, restrict processing of, and object to the processing of your data, as well as the right to data portability. These rights can be exercised by email (see Legal Notice) or via the Site's contact form. You may also lodge a complaint with the CNIL (French).