📞 Contact the Charming Properties customer service
Customer service contact details:
📧 Email : contact@proprietesdecharme.com
📞 Phone : +33 (0)3 23 93 23 38
🕒 Hours : Monday to Friday, 9am to 6pm
🌐 Website : www.proprietesdecharme.com
🏡 How it works:
Post an ad on Propriétés De Charme
The goal of posting your ad on Propriétés De Charme is simple but powerful: to maximize your property's online visibility . Thanks to our optimized SEO, your ad appears on major search engines (Google, Bing, etc.), making it easy for Internet users looking for a property like yours—in your area and matching your criteria—to find it.
Whether you're selling a characterful home, a rural estate, or an unusual property, our platform highlights your property's unique features to attract the most relevant buyers. With just a few clicks, you can give your listing every chance of being seen, viewed, and generating interest.
✨ An expert service to enhance the value of your property
At Propriétés De Charme , we know that selling an exceptional property deserves exceptional visibility. That's why our marketing department takes care of the complete writing of your ad , as well as its SEO optimization (natural referencing on search engines). SEO is the art of making your ad easily findable on the Internet by potential buyers. Thanks to our expertise, your property will be highlighted with the right keywords, in the right formats, to appear in the most relevant search results.
And for those who want total support, our Full Service Premium frees you from all constraints: ✅ You send us the essential information about your property ✅ Our team takes care of the rest — writing, putting online, optimization, monitoring.
As a seller , you have almost no work to do . Our marketing customer service will support you every step of the way, with professionalism and kindness, so that your ad is not only published, but also successful .
📞 Step 1:
The personalized telephone interview
The first step toward publishing an ad on Propriétés de Charme generally begins with a request for information via our online contact form . Upon receipt, our team initiates a telephone interview with the owner. This initial contact is essential : it allows us to establish an initial connection, understand the seller's expectations, and above all, validate the compatibility of the property with our editorial line .
During this exchange, we cover several essential points:
✅ Presentation of the property : location, type of property, main characteristics
✅ Verification of the publication threshold : the property must be valued at a minimum of €600,000
✅ Availability of visuals : a photo bank is necessary to enhance the property
✅ Regulatory compliance : for properties located in France, real estate diagnostics must be carried out, in particular the DPE (Energy Performance Diagnostic) , mandatory for any publication
But beyond the technical criteria, this call is also an opportunity to create a relationship of trust . Because at Propriétés De Charme , we believe that real estate is not just about numbers: it is a matter of human values , listening, and mutual understanding.
✉️ Step 2:
Simple and transparent confirmation
The first step toward publishing an ad on Propriétés De Charme generally begins with a request for information via our online contact form . Upon receipt, our team initiates a telephone interview with the owner. This initial contact is essential : it allows us to establish an initial connection, understand the seller's expectations, and above all, validate the compatibility of the property with our editorial line .
During this exchange, we cover several essential points:
✅ Presentation of the property : location, type of property, main characteristics
✅ Verification of the publication threshold : the property must be valued at a minimum of €600,000
✅ Availability of visuals : a photo bank is necessary to enhance the property
✅ Regulatory compliance : for properties located in France, real estate diagnostics must be carried out, in particular the DPE (Energy Performance Diagnostic) , mandatory for any publication
But beyond the technical criteria, this call is also an opportunity to create a relationship of trust . Because at Propriétés De Charme , we believe that real estate is not just about numbers: it is a matter of human values , listening, and mutual understanding.
✅ Order confirmation:
a simple and reliable process
Here is the email you can send to customer service (contact@proprietesdecharme.com) to confirm your order:
Subject: Order confirmation – Publication of an advertisement on Propriétés De Charme
Madam, Sir,
I hereby confirm my wish to publish an advertisement on the portal https://www.proprietesdecharme.com/, according to the terms agreed between us.
Here is a clear, professional, and complete version of the email template that owners can send to customer service to confirm their order:
Order details:
Ad Type : Classic Search Engine Ad
Publication duration : [to be specified, e.g. 00 months]
Advertisement price : [please specify, e.g. €000 incl. VAT]
Option(s) chosen:
Featured on the website's homepage
Duration of the feature : [to be specified, e.g. 1 month]
Option price : [to be specified, e.g. €000 incl. VAT]
Property Information:
Property name : [e.g. Provençal villa with sea view]
Full address : [e.g. 12 chemin des Lavandes, 83310 Grimaud, France]
Desired selling price : [e.g. €1,250,000]
Real estate diagnostics carried out : Yes / No (specify)
Photo bank available : Yes / No (specify)
Owner's contact details:
Name and surname : [e.g. Jérôme Dupont]
Telephone : [e.g. +33 6 12 34 56 78]
Email address : [ex. jerome.dupont@email.com]
Thank you for posting my ad based on these details. I remain at your disposal for any additional information.
Best regards, [Your name]
📦 Step 3:
Sending the items via WeTransfer or SwissTransfer
Once the order has been confirmed by email, the owner must send all the elements necessary for writing and publishing the advertisement . As these are often large files (high-resolution photos, PDF documents, plans, etc.), we recommend using secure and free platforms such as:
The submission should be addressed to: 📧 contact@proprietesdecharme.com
Content to be transmitted:
🖼️ Photos : a maximum of high-quality visuals for large-format display on the site (interior, exterior, views, architectural details)
📝 Basic descriptive text written by the owner, including:
Number of rooms, bedrooms, bathrooms
Living area, land area
Number of terraces, type of heating
Property features, architectural style, environment
This text will then be taken up and enriched by our marketing department , which will optimize it for SEO and the promotion of the property.
📄 Real estate diagnostics :
The DPE (Energy Performance Diagnosis) is mandatory for any publication in France, whether for an individual or a professional
Other diagnostics available (asbestos, electricity, etc.)
Plans of the property, if they can be used in the advertisement
This step is crucial to ensure a complete, professional and regulatory-compliant presentation . It allows our team to create a high-value ad, perfectly suited to the Propriétés De Charme .
🖋️ Step 4:
Writing and posting online by our experts
Once all the elements have been submitted, our marketing customer service takes over. We carefully analyze the documents received, select the best photos for optimal display, and write a professional advertisement , faithful to the spirit of the property and optimized for SEO.
This work is carried out by our real estate marketing experts , who master the codes of digital, SEO, and the promotion of high-end properties. Each ad is designed to capture attention, attract the right buyers, and reflect the unique character of your property.
Finally, we put it online on the portal , in the sections and formats best suited to your property.
This is Full Service Charming Properties :
✅ You entrust us with your elements ✅ We take care of everything, with rigor and sensitivity ✅ Your ad is ready to shine on the Internet
📞 Step 5:
Personalized feedback with the owner
Once the ad is written and posted online, our customer service team will contact the owner— preferably by phone —to present the work completed. We will explain the editorial and visual choices made, the promotion strategies chosen, and the SEO strategies implemented. This discussion also allows for minor adjustments to further refine the property's presentation, if necessary.
📧 Step 6:
Sending the invoice
After validation of the online publication, the owner receives by email the invoice corresponding to his order , according to the agreed terms. Everything is clear, transparent, and in accordance with the initial commitment. No surprises, no hidden costs.
📊 Step 7:
SEO Monitoring and Adjustments
Once the ad is live, our team continues to monitor its positioning on search engines . We analyze visibility, SEO performance, and the quality of communication around the property. Based on the results observed, we can make adjustments throughout the ad's lifetime to optimize its reach and impact.
💬 Throughout the process, our customer service team remains available to the owner. We answer their questions, support them through the process, and can even offer some negotiation advice if needed. At Propriétés de Charme , we believe that real estate is, above all, a matter of human relationships, trust, and know-how .
Would you like to see how a private ad is displayed on Propriétés De Charme ?
👉 Here's a real-life example : a property whose ad was published in our search engine, featured for 30 days on the homepage, and still visible in our featured properties selection.
This announcement includes:
📸 A selection of large format photos
🎥 An embedded video , provided by the owner
📝 A text optimized by our marketing department
📈 Concrete SEO results , especially on Google
