✅ Sales mandate terminated by the seller: how to recover it?
Find out how to recover a sales mandate after termination by the seller. Follow these key steps to reconnect and revive the sale
When a seller terminates a sales mandate, this can represent a challenge for the real estate agent. However, it is not inevitable! By following a strategic approach and by understanding the reasons for the termination, it is possible to regain the confidence of the seller and to recover the mandate. Discover in this article how to manage this situation effectively.
1. Understand the reasons for termination 🧐
Before any action, it is crucial to understand the reasons which prompted the seller to terminate the mandate. Several factors can influence this decision:
- Satisfaction not obtained : the seller can be disappointed with the number of visits, the feedback from buyers, or the duration of the sale.
- Communication problems : a lack of follow -up or poorly managed expectations can affect the relationship.
- Price problem : If the property has been poorly positioned compared to the market, this can cause the seller's frustration.
- Change of strategy : The seller may want to entrust the sale to another agency or to sell on his own.
2. Reach contact with the seller 📞
The key to recovering a terminated mandate is to reconnect with the seller in a respectful and open approach. It is essential to listen to your concerns before offering solutions.
- Offer a meeting : organize an interview to clarify the reasons for the termination and present your desire to find a solution.
- Reassure the seller : Show your understanding of the situation and explain how you can improve sales with concrete strategies.
3. Propose a new strategy 🔄
To convince the seller to grant you a new mandate, offer a new approach, different from that which failed above.
- Read the price : Show comparison of similar goods and justify a price adjustment if necessary.
- Optimize the presentation : Offer solutions to enhance the property such as home staging, professional photographs, or a new staging.
- Reinforced monitoring : Offer a more proactive approach with a more ambitious marketing plan and personalized follow -up.
4. Return a new mandate ✍️
Once the seller is receptive to the new strategy, it is time to replace a sales mandate. It can be an or simple mandate , depending on the preference of the seller.
- Exclusive mandate : this allows the agent to have total control over the sale, with dedicated marketing actions and reinforced monitoring.
- Simple mandate : if the seller prefers to keep a certain flexibility, he can choose a simple mandate while staying in competition with other agencies.
5. Formalize the new conditions 📄
Once the seller is convinced, it is essential to formalize the new mandate with clear conditions:
- Related sale price : Confirm the necessary adjustments to better correspond to the expectations of the market.
- Marketing strategy : detail the action plan for the marketing of the property.
- Mandate conditions : Make sure that the terms of the contract are well defined to avoid any ambiguity.
6. Stay proactive and transparent 🔍
Once the mandate has been recovered, continuous communication is crucial. Offer regular updates to the visits and feedback from potential buyers to maintain a relationship of trust with the seller.
Conclusion: Recovering an terminated mandate is possible! ✅
Recovering a terminated sales mandate requires patience, listening and a strategic approach. By understanding the reasons for the termination and by offering a concrete and suitable solution, you can regain the confidence of the seller and relaunch the sale effectively. Remember that continuing communication and quality monitoring are essential to maintain a lasting relationship of trust with your customers.
Pro tip : use real estate management tools to optimize monitoring and centralize information, thus facilitating the management of your customer files.
